Privacy Policy

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Privacy Policy

Distinctive Success Solutions
Last Update: April 2026

Introduction

Distinctive Success Solutions (“DSS,”“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our coaching, consulting, facilitation services, or visit our website.

This policy is designed to comply with applicable U.S. privacy standards and international data protection regulations, including the General Data Protection Regulation (GDPR)where applicable.

Information We Collect

a. Personal Information

We may collect:

• Full name, email address, phone number 
• Employer, job title, and professional background 
• Billing, payment, and transaction details 
• Information submitted through forms, scheduling tools, or inquiries 

b. Professional & Coaching Information

In the course of delivering services, you may voluntarily provide:

• Career goals, leadership challenges, and professional context 
• Organizational information relevant to consulting engagements 
• Reflections, assessments, or feedback shared during sessions 

This information is treated as confidential and handled in accordance with Section 6.

c. Automatically Collected Data

When you interact with our website, we may collect:

• IP address, browser type, and device information 
• Website usage data (pages visited, time on site) 
• Cookies and similar tracking technologies (see Section 9) 

How We Use Your Information

We process your information to:

• Deliver coaching, facilitation, and consulting services 
• Schedule and manage client engagements (e.g., via Calendly) 
• Host virtual sessions (e.g., via Zoom) 
• Store and manage documents securely (e.g., Google Drive, Adobe      tools) 
• Process payments and transactions (e.g., GoDaddy Commerce) 
• Communicate with you regarding services, updates, and resources 
• Send newsletters or marketing communications (with your consent) 
• Improve our offerings, client experience, and business operations 

Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), we process personal data based on:

• Contractual necessity – to deliver agreed-upon services 
• Legitimate interests – to improve services and maintain client      relationships 
• Consent – for marketing communications and optional data collection 

You may withdraw consent at any time.

Information Sharing & Third-Party Processors

We do not sell or rent your personal data.

We may share information with trusted third-party service providers necessary to operate our business, including:

• Calendly 
• Zoom 
• Google Drive 
• Adobe 
• GoDaddy Commerce 

These providers are contractually obligated to protect your data and use it only for specified purposes.

We may also disclose information:

• If required by law, regulation, or legal process 
• To protect rights, safety, or property 
• With your explicit consent 

Confidentiality & Coaching Ethics

Distinctive Success Solutions adheres to professional standards aligned with Board Certified Coaching practices:

• Individual coaching sessions are confidential 
• Information shared will not be disclosed without explicit client      consent 
• In organizational engagements, only non-identifiable themes may be      shared with sponsors. 

Exceptions to confidentiality may occur if required by law (e.g., risk of harm, legal obligation).

Testimonials & Case Studies

We may use client testimonials, success stories, or case studies for marketing and promotional purposes.

To protect client confidentiality:

• Information is aggregated, anonymized, or de-identified     wherever possible 
• Identifiable testimonials are used, if ever, only with explicit      written consent 

Data Retention

We retain personal data only as long as necessary to:

• Fulfill contractual obligations 
• Maintain business and financial records 
• Comply with legal and regulatory requirements 

Data is securely deleted or anonymized when no longer required.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience 
• Analyze website performance 
• Support marketing and outreach efforts 

You can control or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organizational safeguards, including:

• Secure digital platforms and encrypted tools where available 
• Restricted access to sensitive data 
• Use of reputable third-party providers with established security      protocols 

While we take reasonable precautions, no system is completely secure.

International Data Transfers

As we work with clients located outside of the United States of America, your information may be transferred to and processed in the United States or other jurisdictions.

We take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers in accordance with applicable laws.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you 
• Request correction or deletion of your data 
• Restrict or object to processing 
• Withdraw consent at any time 
• Lodge a complaint with a data protection authority 

To exercise these rights, contact us at: info@distinctivesuccess.com

Third-Party Links

Our website or materials may include links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are intended for adult professionals. We do not knowingly collect personal data from individuals under 18.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.

Questions regarding our privacy guidelines can be directed to: 

info@distinctivesuccess.com